Results & Case Studies
Real outcomes from business audits and business consulting — focused on ecommerce and service businesses across the USA.
Founded by Ken Crause (Founder & CEO of BYOBO$$).
Ecommerce Case Study — Margin Recovery & Profit Leak Fixes
Situation: Store growth stalled. CAC rising. Discounts and fulfillment costs eroding profit.
Diagnosis: Discount leakage, returns friction, shipping/packaging bloat, weak retention flows.
Roadmap: Fix promos, tighten returns, reduce fulfillment waste, rebuild post‑purchase email/SMS, improve offer clarity.
- Stopped margin erosion by redesigning discount structure and reducing coupon stacking.
- Reduced fulfillment cost per order through packaging and process updates.
- Improved repeat purchase rate with retention flows and post‑purchase sequencing.
See Ecommerce Profit Leak Audit
Replace with real metrics as you collect them (e.g., “+12% gross margin in 45 days”).
Service Business Case Study — Systems Audit & Owner-Bottleneck Removal
Situation: Founder overloaded. Delivery depended on the owner. Quality varied across projects.
Diagnosis: No SOPs, inconsistent onboarding, unclear handoffs, scope creep, weak accountability.
Roadmap: Standardize delivery, define roles, add SOPs, improve client onboarding, implement weekly operating cadence.
- Reduced rework by standardizing project delivery and quality checkpoints.
- Improved delegation through SOPs and clear role/accountability design.
- Built a scaling plan to increase capacity without breaking delivery quality.
See Service Business Systems Audit
Replace with your real results (e.g., “reduced founder hours from 60 to 40”).
Offer & Sales Process Case Study — Clarity + Conversion Lift
Situation: Leads coming in, but conversions inconsistent and sales cycle long.
Diagnosis: Offer lacked clarity, pricing misaligned with value, sales process not standardized, weak follow-up.
Roadmap: Package the offer, clarify outcomes, tighten sales script, add follow-up automation, improve qualification.
- Improved conversion rates by clarifying offer outcomes and tightening the sales process.
- Raised prices (without losing conversion) by aligning pricing with value and delivery scope.
- Reduced sales cycle length with standardized qualification and follow-up.
Want Results Like This?
Start with a Business Health Checkup. You’ll get a structured diagnostic, profit leak map, bottleneck analysis, and a 30–60 day roadmap.